Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Aviana Creative Co. LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit or interact with our website, https://www.avianacreativeco.com, or engage with our services.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Business name

  • Project details or inquiry information

  • Billing contact information

Payments are processed securely through third-party platforms such as HoneyBook and their integrated payment processors. We do not directly collect or store full credit card or banking information.

Information Automatically Collected

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

This information is collected through Squarespace analytics and similar tools to help us understand website usage and improve our services.

Cookies

Our website uses cookies and similar technologies provided by Squarespace and third-party tools to enable core functionality and gather analytics. You may control cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services

  • Communicate about projects, services, or administrative matters

  • Send invoices, contracts, and project communications through HoneyBook

  • Improve website performance and user experience

  • Comply with legal and accounting obligations

Sharing of Information

We do not sell your personal information. We may share information only with trusted service providers necessary to operate our business, including:

  • Squarespace (website hosting and analytics)

  • HoneyBook (client management, contracts, invoicing, and communication)

  • Payment processors integrated with HoneyBook

These providers are contractually obligated to safeguard your information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make a request, please contact us at aviana@avianacreativeco.com.

Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the revised date above.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Aviana Creative Co. LLC
Email: aviana@avianacreativeco.com